|| What is BSNL DataOne Broadband Service
||Broadband refers to a connection that has capacity
to transmit large amount of data at high speed. Presently
a connection having download speed of upto 2 mbps is classified
as broadband. When connected to the Internet such a connection
allows surfing or downloading much faster than a dial-up or
any other narrowband connections.
|| What is ADSL?
||ADSL stands for Asymmetric Digital Subscriber
Line. It is a technology that allows copper telephone pairs
to be used to provide a broadband connection. It provides
always-on Internet connection that is automatically
established once the PC and ADSL modem are switched on and
instant log-in procedure is completed.
|| What is always-on service?
Will there be call charges ?
||Always-On means that the broadband
sets up a permanent connection to the Internet that lets you
access the Internet as soon as you switch on the computer
and the CPE and do an instant log-in with your user name and
password. There will be no separate Internet telephone call
|| How fast is ADSL compared to normal
dial-up, ISDN and DIAS connection ?
||If you are using a connection with 1 Mbps down
load speed then you are having a speed that is 17.5 times
faster that normal dial-up and about 8 times faster than DIAS
|| What are the benefits of ADSL?
|| Fast downloads
At least 4.5 times and upto
35 times faster than dial-up connection
Always on connection
Telephone and Internet access
can be used together
No telephone call charges for
Cost effective way to access
A host of free content on the
web can be downloaded faster
|| Do I need a separate line for ADSL?
||No. ADSL can run on your existing basic phone
(Bfone) line. If you do not have a Bfone connection then you
need to get one from BSNL before you can ask for an ADSL broadband
|| Can I use both phone and ADSL together?
||Yes. ADSL uses a different set of frequencies
and does not interfere with telephone conversation. Conversely,
making a phone call while accessing the Internet does not
affect the speed of the ADSL connection.
|| What is a CPE? How do I get it ?
||CPE stands for Customer Premise Equipment. This
would consist of an ADSL modem/router and a stand-alone or
a built-in splitter to separate the telephone and broadband
|| My friend has ADSL but BSNL in my city
says I cannot !
||These could be the reasons for this. Your distance
from the nearest ADSL Central Office equipment (DSLAM) may
be beyond the technically permissible limit. Visibly the distance
of your house/business may look same to you as your friends
but it is the actual cable length that counts. Once you apply
for a DataOne broadband connection, your line will be tested
and you will be informed whether you home/business is covered.
Other reason could be that your friend has a BSNL fixed line
phone and you do not have it.
|| What is download / upload ?
||When the information flows from somewhere e.g.
a web-page or a site to your PC you are downloading.
On the other hand, when you send information e.g. request
for a web-page, you are uploading.
|| Why are the download/upload rates different
||ADSL is an asymmetric technology giving different
rates in down and up directions. This
is perfectly fine since we download (browsing, downloading
clips, music etc) much more than we upload (a website address,
a few clicks etc)
|| What kind of PC do I need to run ADSL?
||Most present day configurations will run ADSL.
The following minimum is, however, recommended :
Processor 200 MHz (or better)
Operating System Windows 98SE (or higher)
RAM (memory) 32 MB RAM
Free Disk Space 125MB
SVGA monitor CD-ROM Drive
Network Interface Card(NIC) with 10/100 Mbps Ethernet port
with RJ45 socket
|| How do I connect to ADSL?
||To connect to ADSL you need an ADSL modem/router
to be installed at your home/business. On your PC you should
have an Ethernet port with RJ45 socket. Some ADSL modems have
a USB port and you could connect these modems to the USB port
of you computer.
|| What is a splitter ? Do I need one
||If at your home/business, the same line is used
for voice and data then you need to separate out these signals
by using a splitter. The splitter will have one output for
your telephone and one or more for the ADSL modem which in
turn connects to your computer.
|| How do I install ADSL?
||Once your connection comes through, an installation
pack consisting of the CPE and installation guide will be
sent to you. If you have requested BSNL for installation,
a technician will visit and complete the installation for
|| What is an IP address ?
||When you are connect to the Internet, your PC
is automatically allocated an IP (Internet Protocol) address
to identify it to the outside world. There are two types of
IP addresses, dynamic and static. Dynamic IP changes from
session to session while static always remains same.
|| What is the difference between DataOne
home and DataOne business ?
||Both of these connections offer high speed Internet
access respectively for home and office environment. In DataOne
for business, connecting more than one computer may be allowed
along with other possible features like extra email addresses,
domain name, web hosting space as and when introduced.
|| Can I change from one Broadband data
rate to another?
|| Yes, on payment of requisite charge.
|| How about Broadband Plans and Pricing
here for details.
|| How do I get the connection ?
|| Fill up a registration form and deposit
at BSNL customer centers. These forms are available on the
BSNL web-site, from customer service centers and franchisees.
|| What happens if I shift my premises
||ADSL connection is given for a particular BSNL
fixed line. If you move, ADSL can be shifted to a BSNL line
in the new location subject to availability of broadband services
in that area and payment of shifting charges.
||I usually delete junk mails in my mail box
without opening them. Do the deleted mails add up to my download
||No. Any request (click) you make from
your browser uploads some data. Usually upload data
is much less than download data. If you use webmail
( like hotmail, Yahoo or rediff mail ), your mails reside
on the mail server. If you delete them without opening
they are not downloaded and hence don' t contribute download