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Customer Care & Complaints Redressal

Landline Service

Broadband Service

GSM Mobile Service

CDMA Mobile Service

Intelligent Network Service

  • Divisional Engineer (IN)
    3rd floor, Telephone Bhavan,
    34 B.B.D. Bag (S), Kolkata-700001.
    Contact : 1800 345 1800
    E Mail :in_kol@bsnl.co.in

IP-VPN & MPLS(VPN) Service

  • DGM ( NIB & LC )
    2nd floor, Telephone Bhavan,
    34 B.B.D. Bag (S), Kolkata-700001.
    Contact : 33-22108090(DE), 33-22109377(SDE)
    E Mail : vpnkolkata@sancharnet.in

 WEB Hosting & Leased line

  • DGM ( NIB & LC )
    2nd floor, Telephone Bhavan,
    34 B.B.D. Bag (S), Kolkata-700001.
    Contact : 33-22108090(DE), 33-22109377(SDE)

  • Leased Circuit Fault Booking

Enterprise Customer Enquiry

  • DGM(EB)
    3rd floor, Telephone Bhavan,
    34 B.B.D. Bag (S), Kolkata-700001.
    Contact : 33-22109000
    Fax : 33-22109001.


 List Of Exchanges: Exchange Code,Name,Area

Exchange List


 List Of Customer Service Centres

Alipore :: Barrackpore :: Bidhannagar :: Central :: City :: Howrah:: Jadavpore :: North :: Serampore :: South


 Consumers Complaints Status Enquiry


 Consumers Complaints Redressal



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